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No contact forms.
Just email.

SheetFix keeps things simple. If you've got a question before submitting a brief, or want to talk through your situation first, reach out directly.

Direct contact

Email us directly

I respond to all enquiries personally. No autoresponders, no ticketing systems. If you've got a question about whether SheetFix is the right fit, or something specific about your spreadsheet situation — just email.

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Before you reach out
What's the fastest way to get started?
Fill in the brief on the Get Started page. You'll get an instant AI analysis of your situation — no waiting for a reply. That's the quickest path to getting your spreadsheet sorted.
Do I need to know exactly what's wrong?
No. The brief asks you to describe what the spreadsheet does and what's frustrating you. That's enough. The analysis helps identify what's actually causing the problem.
Can I send my spreadsheet before filling in a brief?
We'd recommend filling in the brief first — it gives SheetFix the context needed to actually help. Once you've confirmed your analysis, you'll be prompted to send the file if it's a fix job.
How quickly do you respond to emails?
Within one business day in most cases. SheetFix is based in New Zealand, so if you're reaching out from elsewhere, time zones may apply.
Is there a phone number?
No. Most jobs are handled fully by email so there's a clear written record. If something genuinely needs clarification, SheetFix will ask clear written questions before starting.